transparent care, from start to finish.
We believe great care should be simple - including how you pay for it.
Payment Methods
We accept major credit and debit cards, plus Apple Pay, Klarna, and Afterpay.
Pricing Transparency
Your visible price includes the provider consult, prescription management, and compounded medication (if prescribed) through our affiliated medical group.
Refunds & Returns
Because compounded medications are made just for you, they can’t be returned once shipped. If there’s an issue, contact us within 7 days of delivery and we’ll review your case.
Updating Billing Info
You can update payment details anytime in your näky account.
Questions About Billing?
Message us in your näky account or message our Patient Experience team for help.
